In a business setting, customers expect the place where they shop to be safe. As a business owner, it is your responsibility to make sure that the safety of your customers is always at the forefront of you thoughts. In retail sales where liquid products line the shelves in some areas of the store and you cannot control what customers bring inside, it can be very hard to avoid spills or slippery floor surfaces. Slippery floor surfaces and spills can easily cause a fall for one of your customers and cause you to see a personal injury claim from a slip and fall attorney from a site like http://www.putnamlieb.com. Therefore, properly attending slip and fall hazards is vital to your business.
Utilize Slippery Surface Signs
If there is one little thing that you can do to help prevent having to deal with a slip and fall injury case it is to make sure wet surfaces are always marked. At any time there has been mopping or cleanup taking place, the weather is causing wet surfaces, or there has been a spill, the area of your store should be marked. Use brightly colored, stand-alone signs that plainly read that the floor could be slippery to warn any customer who may be walking through a certain area of the store.
Provide Spill Cleanup Stations Throughout the Store
Making sure that spills are cleaned up in a timely fashion is all about making sure that employees have nearby access to a cleanup supplies. Some of the major retailers have spill stations on every aisle just for this reason. At several points throughout the store, set up a spill station where employees and customers will have access to paper towels, moisture absorbing crystals, and a collapsible warning sign to warn of slippery surfaces.
Train Employees About Proper Spill Procedures
When it comes to protecting customers from slip and fall injuries, your employees are actually your first line of defense. Making sure they are properly trained in spill cleanup procedures is one of the best things that you can do. Train them on:
- How to handle different types of spills, such as chemicals, oil, and food.
- What to do when there has been a spill. For example, never leave a spill unattended or unmarked.
- How to properly dispose of spilled materials.
- What to do if a customer has slipped because of a spill.
If a customer slips and falls in your establishment, you could be held liable for any damages. This can mean dealing with a slip and fall attorney, court hearings, and a whole lot of money lost on your part. Learning to protect your business is all about understanding how to properly handle spills and slick surfaces in your store.